Job Title: Application Developer Analyst Level 1-5 (Represented)

Salary Range:

Level 1 $51,984.61 -. $74,263.73

Level 2 $57,183.07- $81,690.10

Level 3 $62,901.38 – $89,859.11

Level 4 $69,191.51- $98,845.02

Level 5 $78,934.56 – $112,763.67

Dept/Div.: IT Product Management

Supervisor: Director Customer Communication & Digital Strategy

Location: 2 Broadway, New York, NY 10004 or as required

Hours of Work: 9:00 AM – 5:30 PM (8 work hours/day) or various as required

Deadline: Open until filled

In order to protect our employees and continue to provide safe and reliable service to our communities, as of November 14, 2021 we are requiring all new hires to be fully vaccinated against COVID-19 prior to their start date. We will consider exceptions for religious and medical reasons, where appropriate. “Fully vaccinated” means you must have both doses of a 2-dose vaccine and two weeks have elapsed since the second dose, or have received 1 dose of a 1-dose vaccine and two weeks have elapsed since the dose. Proof of your vaccination status in the form of a CDC vaccine card must be submitted prior to your start date.

Summary:

We is building a team of human-centered strategists, designers, writers, and technologists to reimagine the customer experience for the millions of people that we move through the city each day. We’re looking for a mobile application engineer to join this team and play a major role in creating helpful tools for our riders.

You’ll help us build out the next generation of customer-facing products, supporting the current version of our software while mostly focusing on a new transit application we are working on. You’ll be working with product managers and designers to turn UX mockups and tickets into streamlined code.

We’re constantly improving and iterating on our mobile applications. Hundreds of thousands of riders rely on these apps for information about getting around the city and region. You’ll work with our other engineers, designers, and product managers to continuously improve these applications.

Desired Skills

• Experience with React Native.
• Experience with Android (Java) or Swift.
• Experience working in a Gitlab/GitHub based dev-ops environments.
• Contributions to open-source projects and products are a plus.
• Experience with all parts of the app release cycle. We are a small team, so you’ll need to wear a lot of hats.
• Experience with (and enthusiasm for!) agile development.
• Ability to clearly communicate and track work via a system like JIRA, Trello, or Basecamp.

Responsibilities

Level 1

• Code, configure and deliver easily maintainable software according to the specification provided using standard tools and products.
• Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
• Develop and maintain technical and standard documentation for program development activity in a timely and high-quality manner.
• Participate in the evaluation of new software development products, applications, practices, and techniques.
• Participate in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
• Participate in the analysis of business requirements and system design for the development and configuration of software applications that support our business requirements.

Level 2

Same As Level 1 With The Following Additional Responsibilities

• Participate in the investigation and resolution of production problems and assist other technical support staff in solving technical issues related to our software applications.
• Author and update functional requirements and technical design documentation.
• Optimize components for maximum performance.
• Update stakeholders via code check-ins and posting via project management tools.

Level 3

Same As Level 1 With The Following Additional Responsibilities

• Participate in the investigation and resolution of production problems and assist other technical support staff in solving technical issues related to our software applications.
• Author and update functional requirements and technical design documentation.
• Optimize components for maximum performance.
• Update stakeholders via code check-ins and posting via project management tools.

Level 3

Same As Level 2 With The Following Additional Responsibilities

• Code, configure and deliver easily maintainable software according to the specification provided using standard tools and techniques following our standards and guidelines.
• Participate in the analysis and development of the business specification.
• Investigate and resolve production problems in a timely manner.
• Assist less experienced software developers/analysts in solving coding and technical issues related to our software.

Level 4

Same As Level 3 With The Following Additional Responsibilities

• Work with business users to develop the technical and business specification.
• Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
• Analyze, develop, and maintain high quality technical documentation in a timely manner.
• Translate the UI/UX design wireframes to high-quality code and technical implementations that will produce visual elements
• Investigate and resolve production problems in a timely fashion.
• Develop and maintain functional test plans that adequately test the defined requirements and functions.
• Guide and lead software developer/analysts throughout project life, from design build and test through to delivery.
• Evaluate operating efficiency of software developed by other our software developers/analysts and consultants.

Level 5

Same As Level 4 With The Following Additional Responsibilities

• Lead in the development and delivery of well-designed software, from simple to extremely complex applications, following our standards and guidelines.
• Take a leadership role in working with our business users to develop functional requirements and system specifications.
• Analyze, develop, and maintain high quality technical documentation.
• Investigate and resolve production problems and assist other technical support staff in solving coding and technical issues related to our software applications.
• Lead the evaluation of new software development products, applications, practices, and techniques.
• Participate in all aspects of the agile software development lifecycle.
• Lead in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
• Develop test criteria, analyze/debug logic and coding errors, review programs and assist other team members with the testing of all computer routines, programs, and integrated solutions.

Education and Experience

Level 1

• Bachelor’s degree or a minimum of 1 year experience developing and maintaining software applications in a business environment.

Level 2

• Bachelor’s degree or a minimum of 5 years’ experience developing and maintaining software applications in a business environment.
• Must possess a minimum of 3 years’ experience applying programming logic to the development of computer programs and software applications.

Level 3

• Bachelor’s degree or a minimum of 7 years’ experience developing and maintaining software applications in a business environment.
• Must possess a minimum of 5 years’ experience applying programming logic to the development of computer programs and software applications.

Level 4

• Bachelor’s degree or a minimum of 10 years’ experience developing and maintaining complex software applications in a medium-large business environment.
• Must possess a minimum of 8 years’ experience applying programming logic to the development of computer programs and software applications.

Level 5

• Bachelor’s degree or a minimum of 12 years’ experience developing and maintaining complex software applications in a medium-large business environment.
• Must possess a minimum of 10 years’ experience applying programming logic to the development of computer programs and software applications.

Qualifications

Level 1

• Basic programming skills in our IT-supported languages and software packages; basic knowledge of secure coding techniques is a plus.
• Basic knowledge and some experience applying programming logic to the development and debugging of software applications.
• Basic knowledge of Windows and/or Linux operating systems and internet technologies.
• Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Good oral and written communications skills.
• Good analytical skills.
• Ability to initiate, demonstrate flexibility and good time management skills.
• Availability to handle production problems outside normal workday hours.

Level 2

Same as Level 1 with the following additional qualifications:

• Programming skills in IT-supported languages and software packages; basic secure coding techniques a plus.
• Knowledge of Windows and/or Linux operating systems and internet technologies.
• Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Demonstrated troubleshooting skills and ability to handle multiple programming tasks simultaneously.

Level 3

Same as Level 2 with the following additional qualifications:

• Strong programming skills in a our IT-supported language. Strong knowledge of Windows and/or Linux operating systems and internet technologies.
• Strong interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Demonstrated ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Strong leadership oral and written communications skills.
• Strong analytical skills.
• Strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
• Ability to initiate, demonstrate flexibility and good time management skills.

Level 4

Same as Level 3 with the following additional qualifications:

• Advanced programming skills in a our IT-supported language, including secure coding techniques.
• Advanced knowledge of Windows and/or Linux operating systems and internet technologies.
• Strong interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Ability to work independently with minimal supervision.
• Advanced ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Ability to instruct and guide less senior software developers/analysts.

Level 5

Same as Level 4 with the following additional qualifications:

• Advanced programming skills in a our IT-supported language, including secure coding techniques.
• Excellent knowledge of Windows and/or Linux operating systems and internet technologies.
• Excellent interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Demonstrated ability to work independently with minimal supervision.
• Demonstrated strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
• Strong ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Strong leadership skills and excellent oral and written communications skills, particularly the ability to describe technical issues in non-technical terms.
• Demonstrated ability to plan activities and instruct and guide less senior software developers / analysts.
• Excellent analytical skills.
• Ability to demonstrate highly developed knowledge of current industry standard IT technologies and market trends.
• Demonstrated ability to plan, present and apply complex technology solutions to solve critical business requirements effectively and efficiently.
• Proven experience working with senior level staff contributing to both short and long term, technology related planning strategies.